Saturday, January 22, 2011

Customer Service... lost art form

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A couple weeks our wonderful Keurig started brewing only half cups... frustrated at this since we only had it for about 4 months I called customer service (which of course I scored a HUGE deal on... haha). They stated that I should do a de-scaling and it should work fine. Did that... didn't work. So called them again one morning before taking the kiddos to school and after running tons of tests of clean this clean that, they determined it was broken and would send me a new one. That was a Wednesday and Thursday guess what showed up at my door??

Thanks Keurig for having awesome customer service. Love you and think of you every morning when I have that amazing cup of coffee.

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